NEYA Perth uses personal information to respond to enquiries, arrange sessions, process bookings and payments, and deliver the experience you choose.
Information you provide
This may include your name, contact details, appointment or order details, consent and comfort preferences, and any questions or intention you choose to share. Written readings require a recent photo, your questions or intention, and an email address for delivery. Please provide only what is needed for your chosen service.
Bookings, payments and communication
Fresha handles booking and payment information through its own systems. Business WhatsApp and email are used to arrange and deliver relevant NEYA services. This WordPress website is hosted with Hostinger. These providers process information under their own terms and privacy policies, which may involve processing outside Australia.
NEYA does not need your payment card details by email or WhatsApp. Use the agreed payment process. Please do not send another person’s photo or private information without their permission.
Reading photos and records
Photos are used to support the intuitive reading process. Working copies are deleted within 30 days after the reading is completed. Provider backups and records required for business, payment or other obligations may have separate retention periods. Deleting a working copy does not mean every provider backup is erased immediately.
Your photos, reading content or testimonials will not be used for marketing without separate permission.
Questions, access or correction
To ask about information held by NEYA, request access or correction, discuss deletion, or raise a privacy concern, contact Renee on 0428 144 862. Provider-held account information may also require a request to that provider.
Last updated: 22 October 2026.